Welcome to our online store!

Call Us: 830-358-1166

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Customer Service

  • Customer Service Contacts

         For more info or questions regarding any of our items please feel free to contacts us

           Jeff : jeff@theexerciseoutlet.com

          David: david@theexerciseoutlet.com
  • Shipping & Delivery

  • Shipping 

    2 Day Handling Time
    All items come with free shipping, and we only deliver to the lower 48 States.

    Delivery Dates

    Freight delivery on Exercise Equipment is 4-12 Business Days
    Small Item Deliveries will be 2-5 Business Days

    All shipping and delivery quotes are "approximate" lead times. 
    We cannot fully guarantee delivery dates as we utilize the services 
    of reputable independent freight companies and occasionally there may be brief transit delays.

     
  • Privacy & Security

  • Returns & Replacements

  • Return Policy
    Refund - Exchange Policy

    14 Day Refund –. 10% Re-Stocking Fee.  Product must be in "New" condition 
    and shipped back in its original shipping carton and packing materials.

  • Damaged Shipment


    Please be sure to note any damage or shortage on the delivery receipt before signing for a shipment. 
    Title of goods passes to the purchaser when a shipment is accepted for transportation by the carrier. 
    When you sign for a shipment, you are indicating that all cartons shown on the receipt are present and in good condition. 
    If this is not true, be sure to note the discrepancy and have the driver initial it.

    For items shipped already assembled, open all cartons immediately while the driver is present. 
    Do not discard the cartons until you know the contents are in good condition. 
    Please contact us immediately if the item is an assembled piece or if the damage involves a part that can't be replaced.

    Occasionally, a product may be scratched or damaged during shipping.

  • Ordering

  • Payment, Pricing & Promotions

    All orders to be processed through PayPal

  • Viewing Orders

    Once purchased a tracking number will be assigned and you can setup an id to view your order status